Ok here is their latest reply to the email I sent last night.. Aren't they just fantastic???
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Sent: Monday, 4 November 2013 9:59 PM
To: Katrina Burns
Subject: RE: meeting
Dear Katrina,
I would prefer to have a sit down meeting with John Sexton and yourself so we can discus the issues I have with the way the property was managed and the unprofessional attitude of the property manager. There are some issues that can not be conveyed accurately in an email or phone conversation as not all of my concerns have been addressed to date.
Regards
George
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Dear George
Thank you for your email.
I have again discussed this with The principal and the other staff members.
We constantly receive feedback from owner and tenants and the majority of our clients speak highly of our property managers and our business. On the rare occasion that we do receive criticised feedback we take this on board and make the necessary changes required.
Our staff and also the principal have spoken to you on several occasions about your different concerns and we have forwarded all documentation you have asked for. Unfortunately we do not believe we can help you any further.
We thank you for your concerns and we wish you all the best with the management of your property.
Katrina Burns
Department Manager
Property Management
Queen of the Banal & OT chatter and proud of it. If it offends you then tough titty titty bang bang.