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Thanks Dot and Geoege for putting up with us drive dwellers, we're looking forward to catching up again in a few weeks time.

Twas a pleasure Steve Back home after the eye op, very tired and I have a numb nut, so know how the G man felt when he had 2 of them!!!! Back to the city again tomorrow to have the eye checked up on, 2 yard dwellers gone by the time we got home (they made their escape when they could)

I am now able to do my own eye drops, I am soooooooooo proud of myself

Everyone is good at something Dot....

Looking forward to Sunday, Peter has been a very naughty boy and needs to be..........?

Where is everyone these days? on the road? watching the idiot box? hibernating? or what?? Hark!! I hear the last of the "yard dwellers" have just arrived home, wonder in what state? They (Helen & Paul aka the boring one) are leaving tomorrow heading to nowhere and there and Gman and myself are off to catch up with Ozfueler & Lorraine and another friend at Walker flat for lunch and maybe a bit of practice. I even made my first Pav today especially for tomorrow. Gman & I started to give the bus a good clean while there is nothing at all in her, amazing that red dust is still appearing Watch out Bruce & Wendy, if you are at home floating about we may just call in and deliver Wendy something in your yellow bucket.

Dot we are up the river relaxing before the big shift happens. Was pretty warm today and the A/C was doing goodly between fish!
We probably won't be back in the marina till Wednesday I think. Terry is due back shortly but not sure when.

BruceS wrote:Dot we are up the river relaxing before the big shift happens. Was pretty warm today and the A/C was doing goodly between fish!
We probably won't be back in the marina till Wednesday I think. Terry is due back shortly but not sure when.

Not that hot here today, the fans did the job ok. Fish hey? yummo. I don't think Terry knows exactly when either hope he has a full Jerry can or two. Another day.C U x

Looking forward to today Dot, Walker Flat was truly beautiful today, the beer was cold and the Scotch flowed like wine, life is good!

Trina's Kindle book has been playing up a bit lately. It started a cupla months ago with it being unable to connect via wi fi to the Kindle store to buy new books so... I decided to get onto Amazon on line.

Oh Dear - that's when my day started going down hill...

Initially tried to connect via the mobile... you supply the number & they ring you... but there a bit smarter than that - they don't ring mobiles. So then looked at calling their other 10 digit phone number but didn't as the cost would have been mine!!!

Then saw the Chat Help page so gave that a go.

Initial response was by a lady - well the name gave that suggestion - but after about 15 mins she realised that the problem was a bit beyond her talents so transferred me to the Technical Team.

Ida was her name & she was bloody brilliant, not just in her knowledge but her ability to it into words of one syllable that I could understand & we were actually getting some of the problems sorted out quite quickly - then I lost the link!!

Had it back up within about 10 seconds but to a different tech person... this one was John & his first response was a security check to no doubt ensure that I was the person named in my account. No problems with that, but - well, you know how the printed word can often be misunderstood as there is no tone of voice, no eyes to look into, no facial features to check - well, that's what happened here... his abrupt wording with DO THIS, then NOW GO HERE & FOLLOW THE INSTRUCTIONS, etc etc.

Well, that got my dander up but I, quite politely, asked him if the information on my account was the same as I was giving him why did he need me to go there & change my billing (home) address?

This was followed by lengthy pause & when he came back on line he said something along the lines of .. Just confirmed your details as being correct!

After that he was quite helpful but wanted me to go to various Amazon links to download this, that or the other to try & get the Kindle up & running.
This went on for a while then I asked him if he was actually aware of what was wrong with the device or was he getting me to use the links for me to find out?

Silence.

He then decided what we really needed was a software update & wanted me to go to yet another link to do the updates. A discussion then followed as to what update I was currently sitting on & then needing to go to this # update etc. I suggested I was not on the update he was suggesting but on the one above it.

After another lengthy silence he came back to suggest that as we cannot connect to update the software a replacement device was the way to go.

I paused for a moment then asked if he was suggesting Amazon is offering to replace my unit for a current model - free of charge?

A lengthier pause on his end then... It would be the just superseded model at a discounted price... then gave links to those being offered for us to pick the one we want.

The discounted price appeared to be around $30 off so we opted for one of them.

Then he came back after a while & said his computer will not let the order go through without me changing the Billing (home) address.

I replied with... Here we go again with the billing address & my response now is exactly as it was last time you raised the issue.

Another pause then he said He'd just filled out a form & processed it to the Specialist team who would be in touch with me by email with details of the new device being dispatched.

All of that took a mere 5 hours & 50 minutes.

Ain't technology simply marvelous.