Problems with Telstra 3G/4G netgear wireless modems
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Re: Problems with Telstra 3G/4G netgear wireless modems
Isn't Amaysim on Optus though?
Rob
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Re: Problems with Telstra 3G/4G netgear wireless modems
Give that man a cigar. Truly a fast learner who has done his home work.Wilbor wrote:Isn't Amaysim on Optus though?
dawg (I reckon there are only three other [?] options; Vudoo Phone and Orange aka Hutchison and TeleToy)
Experience is a wonderful thing. It helps you recognise a mistake when repeated.
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Re: Problems with Telstra 3G/4G netgear wireless modems
Love to use them dawg, but they are Optus with lousy coverage where we are travelling in SA, NT and WA this year compared to Telstra. About 30% of the Telstra coverage, if that.
Fine for use on the eastern seaboard.
Plus we need 15 Gig of data as we are full time on the road.
Fine for use on the eastern seaboard.
Plus we need 15 Gig of data as we are full time on the road.
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Re: Problems with Telstra 3G/4G netgear wireless modems
I recognise the tag from another forum, so I will be so bold as to assume we are acquaintances.pelbo wrote:...they are Optus with lousy coverage...
(I can feel a letter coming on [sung to the tune of, "I can feel a song coming on])
Let's see if I got this right (or not) Optus has lousy coverage and therefore not used, but Teletale has great service that doesn't work. Sorry mate, I'm rooly confused.

dawg
Experience is a wonderful thing. It helps you recognise a mistake when repeated.
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Re: Problems with Telstra 3G/4G netgear wireless modems
Then there is Aldi, cheaper that Telstra, prepaid that lasts for 365 days and the use the telstra network
We bought a 12gig data pack from Telstra for the modem thing but it's just a plug in the 'puter dongle. The parts of Aust Telstra doesn't cover seem to be very large, and we don't travel that much. It won't work at home but we are only in a small town of 68,000 residents and 100km away from the biggest city in Aust.
If this is as good as it gets by privatising a company then we are in for a shock with all the rest of the govt depts they plan to sell off.

We bought a 12gig data pack from Telstra for the modem thing but it's just a plug in the 'puter dongle. The parts of Aust Telstra doesn't cover seem to be very large, and we don't travel that much. It won't work at home but we are only in a small town of 68,000 residents and 100km away from the biggest city in Aust.
If this is as good as it gets by privatising a company then we are in for a shock with all the rest of the govt depts they plan to sell off.
A person may fail many times, they only become a failure when they blame someone else John Burrows
Those who struggle to become a leader, rarely know a clear direction forward for anyone but themselves
Those who struggle to become a leader, rarely know a clear direction forward for anyone but themselves
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Re: Problems with Telstra 3G/4G netgear wireless modems
Daug
I'll get the modem to work. It may take a few weeks. But I am travelling for over a year. But I can't build mobile towers! If there is no tower, no chance to get it to work.
This thread reminded me to resurrect this famous letter. I would love to have written this letter of complaint to a Telco:
This a copy of a complaint letter that was supposed to have been received by NTL, Britain.
Dear Cretins,
I have been an NTL customer since 9th July 2001, when I signed up for your 3-in-one deal for cable TV, cable modem, and telephone.
During this three-month period I have encountered inadequacy of service, which I had not previously considered possible, as well as ignorance and stupidity of monolithic proportions. Please allow me to provide specific details, so that you can either pursue your professional prerogative, and seek to rectify these difficulties - or more likely (I suspect) so that you can have some entertaining reading material as you while away the working day smoking B&H and drinking vendor-coffee on the bog in your office.
My initial installation was cancelled without warning or notice, resulting in my spending an entire Saturday sitting on my fat arse waiting for your technician to arrive. When he did not arrive at all, I spent a further 57 minutes listening to your infuriating hold music, and the even more annoying Scottish robot woman telling me to look at your helpful website.... how? I alleviated the boredom to some small degree by playing with my testicles for a few minutes - an activity at which you are no-doubt both familiar and highly adept.
The rescheduled installation then took place some two weeks later, although the technician did forget to bring a number of vital tools - such as a drill-bit, and his cerebrum.
Two weeks later, my cable modem had still not arrived. After several further telephone calls (actually 15 telephone calls over 4 weeks) my modem arrived ... a total of six weeks after I had requested it, and begun to pay for it. I estimate that the downtime of your internet servers is roughly 35%... these are usually the hours between about 6pm and midnight, Monday to Friday, and most of the useful periods over the weekend.
I am still waiting for my telephone connection. I have made 9 telephone calls on my mobile to your no-help line this week, and have been unhelpfully transferred to a variety of disinterested individuals, who are it seems also highly skilled bollock jugglers.
I have been informed that a telephone line is available (and someone will call me back), that no telephone line is available (and someone will call me back), that I will be transferred to someone who knows whether or not a telephone line is available (and then been cut off), that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to an answer machine informing me that your office is closed), that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to the irritating Scottish robot woman.... and several other variations on this theme.
Doubtless you are no-longer reading this letter, as you have at least a thousand other dissatisfied customers to ignore, and also another one of those crucially important testicle-moments to attend to. Frankly I don't care, it's far more satisfying as a customer to voice my frustrations in print than to shout them at your unending hold music. Forgive me, therefore, if I continue.
I thought BT were shit, that they had attained the holy piss-pot of god-awful customer relations, that no-one, anywhere, ever, could be more disinterested, less helpful or more obstructive to delivering service to their customers. That's why I chose NTL, and because, well, there isn't anyone else is there?
How surprised I therefore was, when I discovered to my considerable dissatisfaction and disappointment what a useless shower of bastards you truly are. You are sputum-filled pieces of distended rectum - incompetents of the highest order. British Telecom - wankers though they are - shine like brilliant beacons of success, in the filthy puss-filled mire of your seemingly limitless inadequacy.
Suffice to say that I have now given up on my futile and foolhardy quest to receive any kind of service from you. I suggest that you do likewise, and cease any potential future attempts to extort payment from me for the services which you have so pointedly and catastrophically failed to deliver
- any such activity will be greeted initially with hilarity and disbelief - although these feelings will quickly be replaced by derision, and even perhaps a small measure of bemused rage.
I enclose two small deposits, selected with great care from my cats litter tray, as an expression of my utter and complete contempt for both you, and your pointless company. I sincerely hope that they have not become desiccated during transit - they were satisfyingly moist at the time of posting, and I would feel considerable disappointment if you did not experience both their rich aroma and delicate texture. Consider them the very embodiment of my feelings towards NTL, and it's worthless employees.
Have a nice day - may it be the last in you miserable short life, you irritatingly incompetent and infuriatingly unhelpful bunch of twats,
Yours psychotically
Xxxxxxxx
I'll get the modem to work. It may take a few weeks. But I am travelling for over a year. But I can't build mobile towers! If there is no tower, no chance to get it to work.
This thread reminded me to resurrect this famous letter. I would love to have written this letter of complaint to a Telco:
This a copy of a complaint letter that was supposed to have been received by NTL, Britain.
Dear Cretins,
I have been an NTL customer since 9th July 2001, when I signed up for your 3-in-one deal for cable TV, cable modem, and telephone.
During this three-month period I have encountered inadequacy of service, which I had not previously considered possible, as well as ignorance and stupidity of monolithic proportions. Please allow me to provide specific details, so that you can either pursue your professional prerogative, and seek to rectify these difficulties - or more likely (I suspect) so that you can have some entertaining reading material as you while away the working day smoking B&H and drinking vendor-coffee on the bog in your office.
My initial installation was cancelled without warning or notice, resulting in my spending an entire Saturday sitting on my fat arse waiting for your technician to arrive. When he did not arrive at all, I spent a further 57 minutes listening to your infuriating hold music, and the even more annoying Scottish robot woman telling me to look at your helpful website.... how? I alleviated the boredom to some small degree by playing with my testicles for a few minutes - an activity at which you are no-doubt both familiar and highly adept.
The rescheduled installation then took place some two weeks later, although the technician did forget to bring a number of vital tools - such as a drill-bit, and his cerebrum.
Two weeks later, my cable modem had still not arrived. After several further telephone calls (actually 15 telephone calls over 4 weeks) my modem arrived ... a total of six weeks after I had requested it, and begun to pay for it. I estimate that the downtime of your internet servers is roughly 35%... these are usually the hours between about 6pm and midnight, Monday to Friday, and most of the useful periods over the weekend.
I am still waiting for my telephone connection. I have made 9 telephone calls on my mobile to your no-help line this week, and have been unhelpfully transferred to a variety of disinterested individuals, who are it seems also highly skilled bollock jugglers.
I have been informed that a telephone line is available (and someone will call me back), that no telephone line is available (and someone will call me back), that I will be transferred to someone who knows whether or not a telephone line is available (and then been cut off), that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to an answer machine informing me that your office is closed), that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to the irritating Scottish robot woman.... and several other variations on this theme.
Doubtless you are no-longer reading this letter, as you have at least a thousand other dissatisfied customers to ignore, and also another one of those crucially important testicle-moments to attend to. Frankly I don't care, it's far more satisfying as a customer to voice my frustrations in print than to shout them at your unending hold music. Forgive me, therefore, if I continue.
I thought BT were shit, that they had attained the holy piss-pot of god-awful customer relations, that no-one, anywhere, ever, could be more disinterested, less helpful or more obstructive to delivering service to their customers. That's why I chose NTL, and because, well, there isn't anyone else is there?
How surprised I therefore was, when I discovered to my considerable dissatisfaction and disappointment what a useless shower of bastards you truly are. You are sputum-filled pieces of distended rectum - incompetents of the highest order. British Telecom - wankers though they are - shine like brilliant beacons of success, in the filthy puss-filled mire of your seemingly limitless inadequacy.
Suffice to say that I have now given up on my futile and foolhardy quest to receive any kind of service from you. I suggest that you do likewise, and cease any potential future attempts to extort payment from me for the services which you have so pointedly and catastrophically failed to deliver
- any such activity will be greeted initially with hilarity and disbelief - although these feelings will quickly be replaced by derision, and even perhaps a small measure of bemused rage.
I enclose two small deposits, selected with great care from my cats litter tray, as an expression of my utter and complete contempt for both you, and your pointless company. I sincerely hope that they have not become desiccated during transit - they were satisfyingly moist at the time of posting, and I would feel considerable disappointment if you did not experience both their rich aroma and delicate texture. Consider them the very embodiment of my feelings towards NTL, and it's worthless employees.
Have a nice day - may it be the last in you miserable short life, you irritatingly incompetent and infuriatingly unhelpful bunch of twats,
Yours psychotically
Xxxxxxxx
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Re: Problems with Telstra 3G/4G netgear wireless modems
Hmmm..... do you think he was less than pleased with their customer service
I'm guessing I will need to do a lot of studying and learning about the use of Yagi aerials when we finally hit the road, or just pay the money and go satellite and be done with it.... although watching Brian's blood pressure go into orbit while he was trying to get his satellite dish operational has me wondering about the wisdom of that as well, investing in pigeons may be a better alternative.

I'm guessing I will need to do a lot of studying and learning about the use of Yagi aerials when we finally hit the road, or just pay the money and go satellite and be done with it.... although watching Brian's blood pressure go into orbit while he was trying to get his satellite dish operational has me wondering about the wisdom of that as well, investing in pigeons may be a better alternative.
A person may fail many times, they only become a failure when they blame someone else John Burrows
Those who struggle to become a leader, rarely know a clear direction forward for anyone but themselves
Those who struggle to become a leader, rarely know a clear direction forward for anyone but themselves
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Re: Problems with Telstra 3G/4G netgear wireless modems
Terry. I think you will find that the little bit that Aldi don't have (population %) is a fair bit of real estate. We had Aldi and Kogan before it. It wasn't until we went away that it really showed how much they don't have. They were fine at home but near useless away from population centres
Cooktown - 2g, which means really sllllllooooowwww data
Laura, nothing
Lakeland, nothing
Lockhart River, nothing
Julia Creek, nothing
Richmond, nothing
Hughenden, nothing
The last 3 meant nothing from Charters Towers to Julia Creek, over 500klms. I have no doubt nothing between Charters Towers and Mt Isa, nearly 800klm
We both have Boost now, on the full 3g system, unlimited calls, sms, mms for $40 a month. The only catch is they just (this month) reduced their data from 3gig to 2gig
Cooktown - 2g, which means really sllllllooooowwww data
Laura, nothing
Lakeland, nothing
Lockhart River, nothing
Julia Creek, nothing
Richmond, nothing
Hughenden, nothing
The last 3 meant nothing from Charters Towers to Julia Creek, over 500klms. I have no doubt nothing between Charters Towers and Mt Isa, nearly 800klm
We both have Boost now, on the full 3g system, unlimited calls, sms, mms for $40 a month. The only catch is they just (this month) reduced their data from 3gig to 2gig
Rob
Swagman
WILBOR-TOO
Why I Like Being On Road - Too
Swagman
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Why I Like Being On Road - Too
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Re: Problems with Telstra 3G/4G netgear wireless modems
Terry,T1 Terry wrote:Hmmm..... do you think he was less than pleased with their customer service![]()
I'm guessing I will need to do a lot of studying and learning about the use of Yagi aerials when we finally hit the road, or just pay the money and go satellite and be done with it.... although watching Brian's blood pressure go into orbit while he was trying to get his satellite dish operational has me wondering about the wisdom of that as well, investing in pigeons may be a better alternative.
Get a good quality 3G 'broomstick' aerial and place on top of your Winegard (if you have one) and just wind up the aerial to get another few metres in hight. This will suffice for much of Oz.
For double the distance, get one of these 3G /4G antennae. With this you will have a signal for some 95% around Oz. For instance, all the way from Kununurra to Broom. Check the coverage maps for the competitors!
http://telcoantennas.com.au/site/rfi-12 ... gi-antenna

Better than the standard Yagi, as you do not need to be accurate in your aim - degree for error is a massive 60 degrees! Not the normal Yagi 1 or 2 degrees.
It will also often convert poor 3G signal into a good 4G signal.
Hey terry! Can you give me an answer to my email re the 'Relativities' question???
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Re: Problems with Telstra 3G/4G netgear wireless modems
Ummm. I can't see an email from you, have I missed one? Send it again and I'll try to answer it. As far as guess to the question, "do you need one" no, 12v house batteries don't suffer the out of balance cell issues that electric vehicles dopelbo wrote: Hey terry! Can you give me an answer to my email re the 'Relativities' question???
A person may fail many times, they only become a failure when they blame someone else John Burrows
Those who struggle to become a leader, rarely know a clear direction forward for anyone but themselves
Those who struggle to become a leader, rarely know a clear direction forward for anyone but themselves